After completing this lesson, you’ll be able to:
Amar is a new FME user working as a GIS Technician for a city government. He just got started with the platform and has taken this FME Academy Learning Path as part of his onboarding plan. He might come back to the Academy in the future for more advanced training. He also knows that self-serve training manuals, videos, and live training courses are available on safe.com.
Documentation
Now he’s authoring his first workspace. As he uses FME, he refers to the documentation available in FME Desktop via the Help buttons. The documentation provides technical details about each transformer and data format. It is a great first resource when authoring a workspace.
Knowledge Base
Amar works for a local government that uses Cityworks for asset management and permitting. He is responsible for integrating other systems with the platform, so he decides to check the Knowledge Base for a tutorial. The Knowledge Base contains tutorials and how-to guides on specific transformers and formats.
Forums
As he’s working on his Cityworks integration workspace, he runs into some challenges and wants to see how other FME users have addressed them. He goes to the FME Community Forums and asks for help (view an example question). By providing details about his problem and a sample workspace, he makes it easy for other Community members to help. It’s not long before Amar gets some guidance from his peers on the Community. They are able to solve his challenges together.
Ideas Exchange
As he’s working more with his data, he gets some ideas for features that could improve FME Desktop. He goes to the FME Community Ideas page to suggest this as a product improvement. It turns out that other users have already suggested a related idea, so he upvotes it.
File a Support Case
Amar’s workspace is almost finished, but for some reason, he gets an error when he runs it. He tries to find help on the Forum, but this time everyone is stumped. So, he conducts some troubleshooting following this guide, but he's still unable to figure out the problem. So, he submits a support case and gets help from an FME expert. They identify the issue and help him fix it. Problem solved!
Now that he’s used the Community to address his challenges, his workspace is finished! Amar’s FME journey is off to a great start!
